Coastal Plumbing Supply – Terms & Conditions of Sale Policy

All claims for shortages must be made at once. We do not guarantee material against defects but we will replace material only after inspection and allowance by manufacturer. We will not be responsible for any claims for labor or other damages arising from any defective material. Any material furnished remains the property of Coastal Plumbing Supply Co., Inc. until fully paid for. Orders for special material are not subject to return. We charge 25% for handling of goods returned with our authorization. A 2% service charge will be applied to all past due accounts. All legal fees incurred in collecting this account will be the responsibility of the customer.

1. All claims for damaged material must be made upon receipt of merchandise.
2. Credit pending manufacturer’s approval on factory defective merchandise.
3. 50% non-refundable deposit required on all special orders.
4. 25% restocking charge on all returns of non-defective inventoried merchandise. No exceptions. Please be certain of your selection prior to purchasing.
5. Accepted returns must be in original condition and packaging.
6. No returns, refunds, or exchanges without original receipt.
7. Absolutely no refunds or exchanges on any tools, electrical controls, or equipment units, or special ordered material.
8. Sidewalk delivery only.

• Warranties, if any, are provided solely by the manufacturer.
• Coastal does NOT provide free replacements on defective/warranty merchandise. All replacement warranties are subject to shipping & handling.
• Immediate warranty replacements must be paid for.
• We must return all warranty items to the original manufacturer for evaluation before credit can be issued.
• Upon our receipt of credit from the manufacturer we then reimburse you, the customer. Restocking charges may apply.